Vivid Mind
All workAvailable from May

Juniper Family Dental

The dentist nervous parents actually book.

Website and first-visit booking for a family dental practice, written for parents who'd rather not think about dentists.

Sector
Healthcare clinic
Where
Austin, TX
Year
2026 · 8 weeks
Role
Website, Booking UX, Copywriting
Home pageIt opens on the first visit: how long, what it costs, who you’ll meet. The phone number stays in the bar.

The problem

The old site was stock photos and a phone number. New-patient bookings came almost entirely from referrals.

What changed

  1. Led with the first visit: what happens, how long, what it costs.
  2. Built online booking that picks a slot before asking for insurance.
  3. Replaced stock photos with art-directed shots of the real team.
First-visit pageMinute by minute, with the bill itemised next to it. Parents told us this page is why they booked.
Booking widgetTime first, insurance last and optional. The slot is held for ten minutes so nobody loses it to a form.
Team pageFour illustrated portraits in place of stock photos, each with one line a parent will remember.
Mobile homeMost parents book from a phone at night. The button and the phone number are within thumb reach.

Online first-visit bookings went from 6 to 41 a month.

  • 41/moonline first visits
  • 2.4×time on site
  • 98Lighthouse score

“Parents tell us they booked because the site told them exactly what would happen. That was the whole idea.”

Dr. Rachel OkaforFounder, Juniper Family Dental
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